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Frequently asked questions
How do I receive my digital product?
Once your payment is completed, you’ll get an instant download link on the checkout page and in your email. No waiting — you can start using your product right away.
What file formats do you provide?
Most of our products come in Words, PDF, Canva templates, Notion templates, or Excel files (depending on the product). File formats are clearly listed in each product description.
What's your refund policy?
Since our products are digital and delivered instantly, we do not offer refunds. 👉 However, if you have trouble accessing your purchase or the file is corrupted, email us at admin@foundovo.com and we’ll make it right.
Can I use your products for my business?
Yes ✅ Our products can be used for personal or business purposes. ❌ But you cannot resell, share, or redistribute them as your own.
I didn’t receive my download link. What should I do?
Check your email spam/junk folder.Make sure you used the correct email at checkout.If you still can’t find it, email us at admin@foundovo.com and we’ll resend it.
Do I need special software to use your products?
Some products may require free tools (like Canva or Notion) or standard software (like Excel or PDF Reader). Product details will tell you exactly what’s needed.